30-Day Money-Back Guarantee

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We want you to be fully satisfied with every item which you purchase from www.nexinstrument.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling or other related charges. 

Our 30-Day Money Back Guarantee does not apply to all items. Only items which are in-stock will be eligible for the 30-Day Money Back Guarantee. 

The product must be returned in its original factory packing in good condition, unused and unopened state, and with all paperwork and accessories to ensure full credit.

Quick Time Automation (M) Sdn Bhd’s Shipping Policy on Return is that customers are responsible for the outgoing and returning freight charges and handling fees when returning products to Quick Time Automation (M) Sdn Bhd, including products returned under the 30-Day Money Back Guarantee. 

We are absolutely certain that you will be satisfied with the products we sell as they are 100% original and genuine products. We are sure because our refund rate is extremely low.

However, we offer the industry's BEST no-hassle money back guarantee for a full 30 days just in case. If you are not completely satisfied, please send an e-mail to support@nexinstrument.com or call Quick Time Automation (M) Sdn Bhd headquarter at +606-3374824.

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Quick Time Automation (M) Sdn Bhd deals with a complete range of industrial automation components and instruments.

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Legal Disclaimer

Quick Time Automation (M) Sdn Bhd operates as a wholly independent entity and is not an authorised dealer, agent, affiliate, or representative of the designers, brands, or manufacturers whose products may be offered for sale on www.quicktime.com.my .All brand names, trademarks, and proprietary logos referenced on this website remain the exclusive property of their respective owners. These are utilised strictly for identification and descriptive purposes only. The display of any trademark, brand name, or product image on our website is not intended to imply any official affiliation with, endorsement by, or sponsorship from the trademark owners. Where applicable, items offered for sale are refurbished units which may include those sourced from a new brand or are newly added items to our refurbished stock. These units are clearly designated as such in the product listing. We warrant that all refurbished units have been tested and serviced to function in accordance with their basic specifications. All items are procured through legitimate channels. Descriptions and provenance (origin) are provided to the best of our knowledge. Should specific authorisation or original-manufacturer certification be a mandatory requirement for any component, please contact us prior to completing your purchase. Limitation of Liability Quick Time Automation (M) Sdn Bhd expressly disclaims any and all liability for claims arising from improper usage, faulty installation, or unauthorised third-party modifications. Our sole liability is limited to the terms set out in our separate Limited Warranty Policy pertaining to the refurbished items sold.